Capture Every Enquiry.
Grow Through Your Network.
The platform where professional businesses capture enquiries, collaborate with trusted connections and win more work.
One Screen. Complete Enquiry Visibility.
Track enquiries, ownership, outcomes, referrals and potential fee income from a single platform.
What MatterIn does
One platform. Four jobs.
MatterIn captures, assigns, tracks and refers enquiries - inside and beyond your business.
Capture every enquiry
From phone calls, emails, website forms, walk-ins and referrals.
Assign ownership
Every enquiry has a responsible person, team or department.
Track outcomes
See which enquiries became clients, which were declined, which were referred and which were lost.
Refer beyond your business
When your business cannot act, refer to trusted businesses or professionals - and keep visibility of the outcome.
MatterIn does not replace your existing systems. It fills the visibility gap between enquiry and instruction.
Growing professional network
One trusted network. Many professions.
Refer and receive
Most software stops at your business's front door. MatterIn doesn't.
When a business cannot act - because of capacity, expertise, location, conflict or commercial reasons - the enquiry is often referred elsewhere.
When a trusted business or professional has an enquiry they cannot handle, they can refer it to you.
At that point, visibility usually ends.
MatterIn allows businesses to refer enquiries to trusted businesses and professionals, and to receive referrals in return - whilst maintaining full visibility of who received the enquiry, whether it was accepted, whether it progressed and what the outcome was.
- Refer out when you cannot act.
- Receive referrals from trusted businesses.
- See who received the enquiry.
- Track whether it was accepted.
- Follow whether it progressed.
- Know the final outcome.
The enquiry flow
From first contact to final outcome.
From first contact to final outcome, every enquiry remains visible.
How it works
Three steps. One complete journey.
01Capture Every Enquiry
Phone calls, emails, website forms, walk-ins and referrals enter a single workflow.
02Assign Ownership
Every enquiry has a responsible owner.
03Track The Outcome
Every enquiry remains visible from first contact to final decision.
The pipeline view
For the first time, see the revenue already on your doorstep.
One screen. Complete visibility. No spreadsheets. No chasing updates. No guessing.
90-second explainer
See MatterIn in motion.
The shortest way to understand the visibility gap - and how MatterIn closes it.
Works alongside your existing systems
No need to change what already works.
MatterIn works alongside your existing systems, communication channels and processes without requiring businesses to replace technology or change the way they operate.
MatterIn sits above your existing technology stack, providing complete visibility across enquiries without requiring businesses to replace systems, change providers or alter the way they work.
Telephone compatibility
Works alongside your existing telephone system.
MatterIn is designed to work alongside your existing telephone provider and enquiry processes. Businesses do not need to change their telephone system, telephone numbers or existing workflows.
Whether enquiries arrive through telephone calls, email, website forms, SMS, WhatsApp, social media or referrals, MatterIn provides visibility across every enquiry entering your business.
Who MatterIn is for
Built for professional services businesses.
Supports legal, accountancy, financial planning, wealth management, estate agency, surveying, recruitment and other professional services.
Security and compliance
Built for the standards professional businesses require.
Secure by design, with the audit trail, controls and confidentiality professional businesses expect.
Secure cloud platform
Hosted on enterprise-grade infrastructure with encryption in transit and at rest.
Complete audit trail
Every enquiry, assignment and outcome is logged and timestamped.
UK data protection
Designed with UK GDPR and professional confidentiality in mind.
Role-based access
Multi-office, multi-team controls so the right people see the right information.
The founder
Built by a solicitor who understands the problem.
Ramani Gill
Founder, MatterIn
MatterIn was founded by Ramani Gill, a solicitor who has seen first-hand how difficult it can be for businesses to track enquiries before a file is opened, understand what happened to lost opportunities and manage referrals beyond the business.
MatterIn was created to make every enquiry visible, accountable and measurable.
What businesses say
Trusted by teams who take enquiries seriously.
"We finally know what is happening to every enquiry before it becomes a file. That visibility alone has changed how we run the business."
"MatterIn sits alongside everything we already use. We did not have to replace our practice management system, our CRM or our telephone provider."
"Referrals are no longer a black hole. We can see who referred what, track the outcome and measure the value coming back into the business."
Questions & answers
Frequently asked questions.
The final question
What happened to your last 100 enquiries?
Most businesses can answer that question partially. Few can answer it completely. MatterIn was built to provide the missing visibility.
Every file starts as an enquiry.
Contact us
Get in touch.
We'll reply within one working day.